Hospital Patient Access department responsibilities
Patient Access is made up of many different roles and responsibilities in a hospital setting. According to the National Association of Healthcare Access Management (NAHAM), general responsibilities include:
- Customer service
- Positive patient identification
- Patient/family information
- Identification of special needs
- Pre-admission services
- Scheduling (resources/services)
- Insurance pre-certification
- Confirmation on appropriateness of care
- Obtaining signatures/distributing required documents (Rights, Notice of Privacy, Important Medicare messages, etc.)
- Infection control
- Collecting accurate and complete patient information
- Point-of-Service collections
ليست هناك تعليقات:
إرسال تعليق